Exploration of computers and computer-related job opportunities.
 

Hands-on experience using Microsoft Outlook to organize, find, and view electronic mail, personal and group calendars, and task and contact management information. Introduction to Internet terminology, Internet browsers, and search techniques.
 

Applied experience using word processing software such as Microsoft Word to create and format documents and tables; create mail merges, macros, templates, and fill-in forms; set and manipulate tabs; insert charts, graphics, and hyperlinks; and import and export data.
 

Practical experience in operating microcomputer spreadsheets such as Microsoft Excel. Learn to create and edit spreadsheets; add formulas and functions; graph statistics; create, sort, and query a worksheet database; conduct what-if analysis using PivotTables and PivotCharts, work with multiple workbooks and templates.
 

An introduction to the functions of the Windows operating systems. Learn to customize the Windows operating environment, implement shortcut strategies, manage files, develop an effective backup strategy, use various systems tools, and manage shared files through a network.
 

An overview of the user support field. The knowledge, skills, and abilities necessary for success in the support industry are covered. Emphasis is place on developing communication and customer service skills, technical writing for end users, help desk functions, use of information resources, and training computer users.
 

Application and integration of a variety of software packages. Typical customer questions and problems are researched and solved. Help desk functions via telephone, e-mail, remote connectivity, and in person are practiced. Integration of personal digital assistants and voice activation software are also covered in this course. Prerequisites: CSS 120, CSS 143, CSS 163, CSS 164, CSS 171, CSS 181, CSS 193.
 

An overview of the popular software programs Quicken and Quickbooks. Students will learn to organize tax receipts; track investments; amortize loans; balance checkbooks; categorize, subcategorize, split and schedule transactions of any type; print checks; pay bills electronically; download stock quotes and more. For the small to midsized business that desires a more traditional approach to accounting, students will learn how to set up a chart of accounts, reconcile checking accounts, create and print invoices, receipts, and statements, track payables, inventory, and receivables, create estimates and generate reports.
 

Creation of Web pages and sites using HTML, Microsoft FrontPage, and Macromedia Flash. Emphasis is placed on web design, formatting a Web page, adding hyperlinks and bookmarks, creating tables and frames, publishing a web site, creating forms for data input, and integrating a database with a FrontPage Web. Photo editing software such as Adobe Photoshop will also be utilized in this course. Prerequisite: CSS 143.
 

Continued development of web design skills using HTML, Microsoft FrontPage, Macromedia Flash, and Adobe Photoshop. Development of business Web site required.
 

Solving hardware problems using the internal diagnostic systems in a computer. Emphasis is placed on identifying hardware components and diagnosing and fixing hardware-related problems.
 

A continuation of CSS 170. Students will gain further experience using advanced graphic techniques for application in desktop publishing, multimedia, and web-based projects.
 

Capstone work solving various hardware and software computer problems. Emphasis is placed on troubleshooting, installing software, and using a variety of software packages. Group and individual computer software training sessions are conducted. Prerequisite: CSS 193, CSS 201, CSS 205, CSS 206.
 

Preparation for Microsoft Office user specialist exams. Certification is available in one or more of the following areas: Microsoft Word, Excel, Access, PowerPoint, and Outlook.
 

Investigation of selling, buying and organization-management activities via the Web. Information covered includes creating a successful Web presence, building an Online store, electronic commerce security, electronic payment systems, and legal issues.
 

Promotion of professional growth opportunities and. Students apply technical training in a work setting on or off-campus. Prerequisite: The student must meet department criteria to be eligible for practicum.